Senior Software Engineer - Tech Lead

At iCareManager (iCM), the Tech Lead plays a pivotal role in shaping and delivering technical excellence across product modules. This individual will be responsible for software architecture, code quality, team mentorship, and alignment with business goals. The ideal candidate is an experienced engineer who thrives on leading by example, encouraging best practices, and delivering incremental value in a fast-paced agile environment.

Tech Stack:

Our core technologies include .NET, C#, Angular, and SQL Server. Proficiency in these technologies is essential for success in this role.

• Software Architecture & Design:
• Architect scalable, maintainable modules and services using object-oriented principles and modern design patterns. Anticipate future requirements to minimize refactoring.
• Key Result: Demonstrate at least three architectural decisions or implementations per PI (Program Increment).
• Code Quality & Development:
• Write clean, production-grade, testable, and understandable code. Ensure quality through code reviews and mentorship.
• Key Result: Publish easy-to-understand APIs and well-documented functions.
• Testing:
• Build comprehensive unit and integration tests, especially for edge cases and error handling.
• Key Result: Publish robust unit testing functions per feature.
• Debugging & Observability:
• Proactively identify and resolve bugs; utilize operational data to drive stability and performance.
• Key Result: Complete bug-related stories without revising initial estimates; recommend and implement at least one observability improvement per PI.
• Security:
• Collaborate with the security team to ensure secure development practices and promote a security-first mindset within the team.
• Key Result: Identify and document at least one security concern per PI.
• Continuous Learning:
• Stay updated with new technologies and incorporate them when relevant.
• Key Result: Implement at least one new technology in a production-grade solution annually.

• Work Breakdown:
• Review and size epics and tasks effectively for CI/CD.
• Key Result: Track variance between estimated vs. completed story points.

• Reliability & Accountability:
• Anticipate and communicate blockers early; align expectations with stakeholders.
• Key Result: Maximize sprint throughput (story points completed).
• Economic Thinking:
• Make decisions balancing cost and value; encourage this mindset in the team.
• Key Result: Demonstrate at least one example per PI.

• Effective Communication:
• Engage stakeholders clearly and concisely in both written and verbal formats.
• Key Result: Earn an NPS score of 90%+ in communications.
• Knowledge Sharing & Documentation:
• Maintain technical documentation and support team learning.
• Key Result: Produce or significantly update at least 3 technical artefacts per PI (e.g., ERDs, state diagrams, API docs).
• Teamwork & Conflict Resolution:
• Support teammates, provide constructive feedback, and handle disagreements professionally.
• Key Result: Foster a collaborative environment with NPS score of 90%+.

• Decision Making & Alignment:
• Make objective decisions, aligned with business goals; hold oneself accountable.
• Key Result: Demonstrate impactful decisions and alignment with team goals each PI.
• Process Thinking & Mentorship:
• Continuously improve and adhere to team processes. Mentor peers to ensure skill redundancy and growth.
• Key Result: Suggest process improvements; earn an NPS score of 90%+ for mentorship.

• Business Acumen:
• Understand the relationship between your module and the larger iCM business and cross-team modules.
• Key Result: Offer at least one meaningful suggestion or insight per PI.
• Product Thinking:
• Understand how the team’s work fits into the product and identify areas for simplification and improvement.
• Key Result: Contribute at least three impactful suggestions annually.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of professional software development experience.
• Proven experience in leading engineering teams or acting as a technical lead.
• Deep expertise in system design, architecture, and development best practices.
• Strong hands-on experience with .NET, C#, Angular, and SQL Server.
• Familiarity with Agile methodologies and CI/CD pipelines.

• A dynamic and collaborative work environment.
• Opportunities for professional growth and skill development.
• Competitive salary and benefits package.
• The chance to play a key role in revolutionizing the healthcare technology industry.