CRM & Automation Specialist

• Location
• High Q Tower, Lahore
• Date
• 22, July 2026
• Job Type
• Full Time (On-site)
  
  

About The Role

We are looking for a CRM & Automation Specialist who is passionate about building scalable CRM systems and automating business processes. In this role, you will work closely with Sales, Marketing, and Operations teams to design seamless customer journeys, improve operational efficiency, and create automation workflows that drive business growth. If you enjoy solving complex business challenges through automation and leveraging modern CRM platforms, we’d love to hear from you.

What You'll Do

• Design, implement, and manage CRM systems to support business operations.
• Build automated workflows for lead capture, lead nurturing, customer onboarding,
  
  

Follow-ups, and retention campaigns.

• Configure CRM pipelines, dashboards, reports, custom fields, and user permissions.
• Develop email automation sequences and lifecycle marketing campaigns.
• Integrate CRM platforms with websites, forms, APIs, and third-party applications.
• Collaborate with Sales, Marketing, and Customer Success teams to streamline processes.
• Monitor CRM data quality and maintain accurate records.
• Analyze CRM performance and recommend improvements.
• Troubleshoot CRM and automation issues.
• Create SOPs, documentation, and training materials.
• Stay updated with the latest CRM technologies, AI tools, and automation trends.
  
  

What We’re Looking For

• 2–5 years of experience in CRM administration, marketing automation, or Revenue Operations.
• Hands-on experience with platforms such as HubSpot, Salesforce, Zoho CRM,Pipedrive, GoHighLevel, or similar.
• Experience with workflow automation tools such as Zapier, Make (Integromat), n8n, or
  
  

Microsoft Power Automate.

• Strong understanding of CRM architecture, customer journeys, pipeline management, and lifecycle marketing.
• Experience integrating APIs, webhooks, forms, and third-party applications.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
  
  

Bonus Points

• Experience with AI-powered automation tools (OpenAI, ChatGPT, Claude, Gemini, AI Agents).
• Basic knowledge of HTML, CSS, JavaScript, SQL, or REST APIs.
• Experience with Looker Studio, Power BI, or Tableau.
• Experience working with B2B SaaS or high-growth startups.
  
  

Apply Now

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